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Frequently Asked Qestions
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We try our best to proactively answer any questions and you may have. If you don't see the answers to your questions, please ask because you may not be alone! Our FAQ is updated as needed.
F.A.Q.
No. Walk-in's are welcome!
Getting started in climbing is easy! We offer day passes to get the most of every visit. Upon your first visit, you will receive safety orientations to access our ninja course, auto-belays & bouldering.
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Here's what you can expect to pay: Day Pass + Climbing Shoe Rentals. Choose a location for exact pricing.
Rock climbing shoes are made with a specialized rubber compound to improve grip on the climbing wall for the best experience. As a dedicated sports facility, similar to bowling, trampoline parks, skating rinks, etc., proper footwear allows users to experience the activities in their true form while reducing undue wear and tear on the facility.
With personal climbing shoes, socks are not needed. In fact, most climbers use their shoes barefoot for the best sensitivity and performance. With rental climbing shoes, we strongly recommend wearing socks for hygienic reasons.
Yes! Climbing shoes, padded belay harnesses and chalk bags are available for rent if you don't have your own. We offer daily, monthly and discounted 10 visit rentals depending on your needs. Renting gear is a great way to ensure you love climbing before you invest in your own which we highly recommend if you plan on climbing regularly.
Not for the climbing walls. But to use the ninja warrior courses, clean-indoor athletic shoes are required. Dirty or wet shoes are not permitted in our facility, especially during winter months.
No. In fact, bare feet are NOT permitted in the gym whatsoever for hygienic reasons. For experienced climbers, we recommend bringing slippers for walking around between climbs if your climbing shoes are too tight.
Well, sort of. Feel free to bring your coffee to the facility, we offer a few tables and chairs. Please do not take any coloured drinks on the climbing floors, ninja courses or carpeted areas.
Outside food is not allowed. Although we have tables and chairs, we do not allow guests to bring entire meals to the facility. We offer a concession with drinks and snacks.
Milton Location:
Main bouldering walls are 16ft tall
Auto-Belay and beginner walls are 25ft tall
Main climbing walls are 30ft tall
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Whitby Location:
Bouldering walls are 16ft tall
Auto-Belay, Top-Rope and Lead Walls are 25ft tall
We allow the use of loose and liquid chalk but we ask that users take special care. Please take care to avoid spillage and excessive use. Nobody likes chalk spills and liquid chalk can stain our landing systems.